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Customer Success Stories

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Singapore’s IHiS scales vaccine operations with AWS to meet evolving on-the-ground requirements. To support Singapore’s national vaccination programme, IHiS needed the capability to securely scale its systems to sustain significantly higher loads at very short notice. In addition, its teams needed to be able to develop and implement new features at speed to address evolving vaccination policies and changing, on-the-ground requirements. The agency turned to Amazon Web Services (AWS).

Changi Airport Singapore

Changi Airport Group (CAG) uses innovative technology to operate Singapore Changi Airport, one of the most-awarded airports in the world. At the onset of the COVID-19 pandemic in early 2020, CAG needed new, resilient solutions to resolve resulting travel challenges. CAG migrated to a single enterprise data hub on AWS in 2018 which provided the agile development environment necessary to adapt to challenges during the COVID-19 pandemic. Using this solution, CAG developed valuable applications to meet public health regulations, protect passenger safety, and streamline the airport experience.

NUS Occupational Health Genome Project

AWS was selected because it offered the services, expertise, and track record of success the researchers needed. The AWS Cloud offered flexible, pay-as-you-go access to a spectrum of computing resources, and the ability to store the voluminous amount of genome datasets with additional meta data information.


In November 2020, SUSS introduced Amazon Connect for students and lecturers for queries related to online exam and grading. School support teams could also reach out for complex issues encountered during online exams. The shift from the previous system of individual school and room IDs to a simpler user experience
with Amazon Connect provided immediate benefits.

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Learn more about VooX Smart Inspection System, built by leveraging the efficient foundational services provided by AWS, helps SoilBuild to significantly improve & streamline the QA/QC process, achieve a 23% decrease in turn-around time between inspections and rectification, 56% Increase in quality assurance competency across the various production lines, and reduce at least 20-30% of their previous travels to all locations for the necessary inspection by the Resident Technical Officers & Resident Engineers.

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Find out more about NVPC used multiple AWS services for the hosting of Giving.sg spanning throughout Iaas, Paas. SaaS and FaaS with a variety of monitoring tools, including Amazon CloudWatch and AWS CloudTrail. Since then, Giving.sg has experienced consistently high levels of traffic, with donations in FY20/21 at more than two and a half times that received in the same period in FY19/20. Because of the scalability and stability of AWS, Giving.sg has remained stable and maintained 99.5 percent availability.

GovTech Singapore

Learn about how GovTech is using AWS Cloud in the implementation of Singapore’s National Digital Identity (NDI), and Virtual Intelligent Chat Assistant (VICA) taps on AWS Cloud and uses machine learning and artificial intelligence technologies to power chatbots that provides improved citizen experience for conversational interactions with the Singapore government ministries and agencies.

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